Return & Refund Policy
Effective Date: July 2026
At Current Source Supply, we want you to be satisfied with your purchase. This Return & Refund Policy explains the requirements and process for requesting a return, exchange, or refund for products purchased through our website.
By placing an order with us, you agree to the terms of this Return & Refund Policy.
1. Return Eligibility
Due to the nature of our products, certain items may not be eligible for return once opened or used.
To be eligible for a return, products must generally be:
- Unopened.
- Unused.
- In original packaging.
- In resalable condition.
- Purchased directly through our website.
Products that have been opened, used, damaged, altered, or otherwise made unsuitable for resale may not qualify for a refund.
2. Non-Returnable Items
Certain products may not be eligible for return, including:
- Opened or used nutritional supplements.
- Products that have been consumed or partially consumed.
- Clearance or final-sale products.
- Custom or specially ordered products.
- Products specifically identified as non-returnable.
- Items damaged after delivery due to misuse, improper storage, or improper handling.
For health, safety, and quality-control reasons, we generally cannot accept returns of opened consumable products.
3. Damaged, Defective, or Incorrect Items
Please inspect your order promptly after delivery.
If you receive a product that is:
- Damaged during shipping.
- Defective.
- Incorrect.
- Missing from your order.
please contact us as soon as possible with your order number and details of the issue.
We may request photographs or other information to help us evaluate the claim.
If the issue is confirmed, we may provide a replacement, exchange, refund, or another appropriate resolution.
4. Return Authorization
You must contact us before sending any product back.
Unauthorized returns may not be accepted or processed.
When contacting us, please provide:
- Your full name.
- Order number.
- Email address used for the order.
- Product name.
- Reason for the return.
- Photos or supporting information where applicable.
If your return is approved, we will provide instructions regarding where and how to return the product.
5. Return Shipping
Unless the product is damaged, defective, incorrect, or otherwise covered by an error on our part, the customer may be responsible for return shipping costs.
Return shipping costs are generally non-refundable.
We recommend using a trackable shipping service when returning an item, as we cannot guarantee receipt of products that are lost during return shipment.
6. Refunds
Once an approved return is received and inspected, we will determine whether the product qualifies for a refund.
If approved, the refund will generally be issued to the original payment method.
The time required for a refund to appear in your account may vary depending on your bank, credit card company, or payment provider.
Shipping charges paid on the original order may not be refundable unless required by applicable law or the return is due to an error on our part.
7. Refund Amounts
If a return is approved, the refundable amount may depend on:
- The condition of the returned product.
- The reason for the return.
- Original shipping charges.
- Applicable return shipping costs.
- Any applicable discounts or promotions.
If a product is returned in a condition that does not meet our return requirements, we may decline the refund.
8. Exchanges and Replacements
Where appropriate, we may offer an exchange or replacement instead of a refund.
Replacement availability is subject to product inventory.
If the requested replacement is unavailable, we may provide another appropriate resolution, including a refund where applicable.
9. Order Cancellation
If you wish to cancel an order, please contact us as soon as possible.
We cannot guarantee that an order can be cancelled once it has been processed, packed, or handed to the shipping carrier.
If an order has already shipped, the customer may need to follow the applicable return process.
10. Refused or Undeliverable Packages
Customers are responsible for providing accurate shipping information.
If an order is returned to us because of an incorrect or incomplete address, refusal of delivery, or failure to accept the shipment, additional shipping or handling costs may apply.
Any refund issued may be reduced by applicable shipping or handling costs, to the extent permitted by law.
11. Promotions and Discounts
If a product was purchased using a discount, promotion, coupon, or special offer, the refund amount may be based on the actual amount paid for the returned product.
Promotional items or free gifts may need to be returned where applicable.
12. Contact Us
If you have questions about returns or refunds, please contact us:
Current Source Supply
Email: info@currentsourcesupply.com
Website: https://currentsourcesupply.com
Return Shipment:
FullStack Fulfillment
8575 Somerset Dr. Suite A.
Largo, FL 33773